【技術FAQ】綠界錯誤代碼:10200141商店未開啟收款服務

錯誤代碼:10200141商店未開啟收款服務

繁中 | ENG

1.請確認您的API網址,

若為https://payment-stage.ecpay.com.tw/Cashier/AioCheckOut/V5

表示在測試環境,需使用測試環境的 MerchantID、HashIV、HashKey

MerchantID應填入 3002607

HashKey必須為pwFHCqoQZGmho4w6

HashIV必須為EkRm7iFT261dpevs


2.若為正式環境 API網址為https://payment.ecpay.com.tw/Cashier/AioCheckOut/V5

還是出現此錯誤訊息則表示未完成金流服務申請,需與客服中心聯繫


3.若服務申請皆已通過且API網址已調為正式環境,出現以下訊息

請確認使用的MerchantID是否為正式,正式資料查詢請參考MerchantID及HashKey、HashIV的取得

Why Receiving Error: "Message Code: 10200141"?

繁中 | ENG

If you call ECPay’s payment API (“…/Cashier/AioCheckOut/V5”) and find an error says “訊息代碼 Message code:10200141

訊息說明 Note for message:商店尚未提供任何付款方式,請聯繫商店處理。”, following are the reason why and how you can solve this problem.

Why

1. Using ECPay’s stage environment (i.e. testing mode, with an “-stage ” in the API endpoint URL) using your real MerchantID, HashKey and HashIV (the MerchantID starting with 3xxxxxxx, an 7-digit number.)

Solution

1.Check your API endpoint URL. If the API URL has “-stage”, you should use the testing MerchantID and its pair of HashKey and HashIV (i.e. MerchantID=3002607, HashKey= pwFHCqoQZGmho4w6 and HashIV= EkRm7iFT261dpevs).

2. After follow the above but however, this errorhappened still: this might be that you (as a merchant) have not yet completed the application of payment service to ECPay. In this case, please contact ECPay’s customer service center to check the application status.

3. If you already confirm the above and call the API but another error shows: “訊息代碼 Message code:10200094

訊息說明 Note for message:請檢查是否於正式環境誤用測試環境之MerchantID”

→This is due to that you call the API of production environment (live mode) but incorrectly use the MerchantID, HashKey and HashIV of stage environment (testing mode). In this case please check your MerchantID, HashKey, and HashIV. To retrieve it, please see this FAQ: How can I know my MerchantID, HashKey, and HashIV through ECPay’s admin (panel)?

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